Last updated on 10 March 2025
We respect your privacy and take its protection seriously. This Privacy Statement aims to give you a clear picture of how we use your personal data, our commitment to protecting your personal data, your rights and the ways you can exercise control over your data, and how we protect your privacy. This Privacy Statement includes, among other things, the following information:
- Personal data we process
- For what purpose and on what legal basis do we process personal data
- How long we retain personal data
- Information about sharing personal data with third parties
- Cookies or similar technologies we use
- Information about how you can access, amend or delete your data
- How we protect personal data
Who collects or processes your personal data?
Bryntell B.V. (“Bryntell” or “we”), located at Boeingavenue 251 in Schiphol-Rijk (NH – the Netherlands), is responsible for all personal data collected via the website www.bryntell.com or through the purchase of our products, use of our tools and services, requests for information or documentation, or subscription to our newsletters.
Contact details
Bryntell B.V.
www.bryntell.com
085 064 5487
Personal data we process
We process your personal data because you use our services and/or because you provide it to us yourself.
Below is an overview of the personal data we process:
- Company name
- First and last name and gender
- Address details
- Phone number
- Email address
- Other personal data that you actively provide, for example by stating your job title or indicating your interest in a product. You may provide this via the website, in correspondence, or by telephone.
- Internet browser and device type.
Some personal data are marked as required fields on the website with an asterisk [*]. This required information is necessary to provide the requested services, such as sending a quote.
Why and on what legal basis we process personal data
We process your personal data for the following purposes:
- Sending our newsletter.
- To call or email you if this is necessary to provide our services.
- To inform you about (changes to) our services and products.
How long we retain personal data
We do not retain your personal data for longer than is strictly necessary to achieve the purposes for which it was collected. We apply the following retention periods for personal data:
- Newsletters: if you unsubscribe from a newsletter, your data related to that newsletter will be deleted within two weeks of opting out.
- If you request information, a quotation, or a brochure, your data will be retained for no longer than seven years.
- If a relationship is established, for example through the purchase of a service or product, the data will be retained for the duration of the relationship plus a maximum of seven years after the relationship ends.
Sharing personal data with third parties
We share your personal data with various third parties when this is necessary to perform the agreement and to comply with any legal obligation. We enter into a Data Processing Agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data. We remain responsible for these processing activities.
Third parties and purpose of data sharing:
- Sharing with marketing and advertising agencies engaged on our behalf for the purpose of sending mailings and improving our website(s) (including checking and improving website forms). These data processors will also have access to our website's Google Analytics data to improve the user experience and track conversions on the website.
- Recording data in our (online) CRM system so we can send you the information you request, such as brochures or quotes, send you our newsletter, call or email you if necessary to provide our services, inform you about changes to our services and products, or deliver documents to you.
Cookies or similar technologies that we use
Our website uses only technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also help us further optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored through your browser settings.
Google Analytics
The Analytics cookies we use are from Google Analytics, a web analytics service provided by Google Inc. To ensure proper processing in accordance with privacy legislation, we have entered into a data processing agreement with Google. Within Google Analytics, we have anonymized IP addresses and disabled data sharing with Google. We also do not use other Google services in combination with Google Analytics cookies.
Accessing, correcting or deleting your data
You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you may have given for the processing of your data, or to object to the processing of your personal data, and you have the right to data portability. This means that you can ask us to send the personal data we hold about you in a computer file to you or another organisation specified by you.
You can send a request to access, correct or delete your personal data, transfer your personal data, withdraw your consent, or object to the processing of your personal data to info@bryntell.com
To make sure that the request to access your data was made by you, we ask you to send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) illegible. This is to protect your privacy. We will respond to your request as soon as possible, and within four weeks.
We would also like to point out that you can submit a complaint to the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tipons.
How we protect personal data
We take the protection of your data very seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are signs of misuse, please contact our customer service at 085 064 5487 or via info@bryntell.com.
Changes to the Privacy Statement
We reserve the right to amend this Privacy Statement. The date shown above indicates when the most recent changes were made. We recommend that you consult our Privacy Statement regularly to stay informed of any changes.
